Last updated on 06. August 2023
Introduction
Welcome to LogHive! This privacy policy outlines how LogHive (“Company,” “we,” “us,” or “our”) collects, uses, and shares your information when you use our services (“Services”). This policy applies to your interactions with LogHive, including but not limited to visiting our website at https://www.loghive.app, downloading and using our mobile application (LogHive), and engaging in other interactions with us, such as sales, marketing, or events.
We value your privacy and are committed to protecting your personal information. By accessing or using our Services, you agree to the terms of this privacy policy and consent to the collection, processing, and sharing of your information as described herein. If you do not agree with this policy, please do not use our Services.
Information We Collect
a. Personal Information Provided by You: We collect personal information that you voluntarily provide to us when you interact with our Services. This may include:
- Names: Your name may be collected when you register for an account or communicate with us.
- Email Addresses: We collect your email address to send important updates and communications.
- Usernames: If you create an account with us, we may collect a username to identify you on our platform.
b. Sensitive Information: We do not process sensitive personal information, such as financial data, health information, or government identifiers.
c. Social Media Login Data: If you choose to register or log in to our Services using your social media account details (e.g., Facebook, Twitter), we may receive certain profile information from your social media provider, such as your name, email address, friends list, and profile picture. Please review the privacy practices of your social media provider for more information on how they handle your data.
d. Application Data: If you use our application(s), we may collect additional information if you grant us access or permission, including:
- Mobile Device Access: We may request access to features on your mobile device, such as location data or push notifications, for certain functionalities of our application(s).
- Push Notifications: With your consent, we may send you push notifications related to your account or specific features of our application(s).
e. Information Automatically Collected: When you access, use, or navigate our Services, certain information is collected automatically. This includes:
- Internet Protocol (IP) Address: We collect your IP address to facilitate your interaction with our Services and analyze usage patterns.
- Device and Usage Information: We may collect information about your device, operating system, browser type, language preferences, and other technical details.
- Log and Usage Data: Our servers automatically collect log and usage data when you access or use our Services. This may include your IP address, device information, browser type, pages viewed, searches performed, and other actions you take on our platform.
f. Cookies and Similar Technologies: We use cookies and similar tracking technologies, such as web beacons and pixels, to collect and store information about your usage patterns and preferences. Cookies help us enhance your experience, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Notice for more details.
How We Process Your Information
a. Providing and Improving our Services: We process your information to provide, maintain, and improve our Services. This includes creating and managing user accounts, personalizing content, and optimizing platform performance.
b. Communication: We use your information to communicate with you, respond to your inquiries, and send important updates about our Services.
c. Security and Fraud Prevention: We process your information to ensure the security of our platform and protect against fraud and unauthorized access.
d. Legal Compliance: We may process your information to comply with applicable laws and regulations, cooperate with law enforcement, and exercise or defend our legal rights.
e. With Your Consent: With your consent, we may process your information for specific purposes not covered by this policy. You have the right to withdraw your consent at any time.
Legal Bases for Processing Your Information
a. Consent: We may process your information if you have given us specific permission to do so for a particular purpose. You can withdraw your consent at any time.
b. Legal Obligations: We may process your information when necessary to comply with legal obligations, such as responding to law enforcement requests or court orders.
c. Vital Interests: In certain circumstances, we may process your information to protect your vital interests or those of others, such as in emergency situations.
d. Legitimate Business Interests: We may process your information for our legitimate business interests, such as providing and improving our Services, marketing our products, and ensuring the security of our platform. We will always balance our interests with your rights and privacy.
Sharing Your Personal Information
a. Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who assist us in providing and improving our Services. These third parties are bound by confidentiality agreements and will only process your information according to our instructions.
b. Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring or surviving entity.
c. Offer Wall: Our application(s) may feature an “Offer Wall” hosted by third-party advertisers. If you choose to interact with the Offer Wall, your user ID may be shared with the advertisers to prevent fraud and allocate rewards.
How We Protect Your Information
We take reasonable organizational and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or information storage system can guarantee 100% security. While we strive to protect your data, we cannot guarantee the absolute security of your information.
Information Transferred Internationally
Our servers are located in Germany. By using our Services, you consent to the transfer, storage, and processing of your information in Germany and other countries with varying data protection laws.
Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
a. Access and Correction: You have the right to access and correct any personal information we hold about you. You can review and update your account information within the Services.
b. Deletion and Restriction: In certain circumstances, you may request the deletion or restriction of your personal information. We will comply with your request, subject to legal obligations.
c. Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
d. Objection to Processing: You can object to certain processing of your personal information, such as direct marketing.
e. Withdrawal of Consent: If we process your information based on your consent, you can withdraw it at any time.
f. Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications by clicking the unsubscribe link or contacting us directly.
Updates to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review the “Last Updated” date at the top of this policy to see when it was last revised.
Contact Us
If you have any questions, concerns, or requests related to this privacy policy, please contact us at: Email: support@loghive.app.
How to Review, Update, or Delete Your Data
To review, update, or delete your personal information, please visit: https://app.loghive.app.
For additional details and specific provisions, please refer to the full privacy policy above. We are committed to safeguarding your privacy and ensuring transparent communication about our data practices. If you have any inquiries or need further assistance, please don’t hesitate to reach out to us at support@loghive.app.